Essential Caregivers: Information and support – Provided by the Relatives and Residents Association

May 1, 2021 | Resources & Templates

Essential Caregivers: info and support

Learn more about the role of an Essential Caregiver for care homes in England via this suite of resources kindly provide by the Relatives & Residents Association

Please click on the back button (do not close the page ) when you have looked at an individual link (Highlighted in Blue below – to return to this page. 

FAQs: read frequently asked questions about the role, based on what we hear via our helpline

Explainer: our summary of the role as outlined in the Government’s visiting guidance for England and your legal rights

Lessons from Canada: the benefits seen in Ontario for residents and staff


What is an essential caregiver? by Helen Wildbore, director of R&RA (1 min)

Becoming an essential caregiver: approaching your care home by Helen, whose mum is in care (1 min)

Becoming an essential caregiver: tips for talking to care homes by Helen Wildbore, director of R&RA (1 min)

What kind of support can I provide as an essential caregiver? by Jenny, whose mum is in care (2 mins)

The benefits of essential caregivers by Janet Galloway, Head of Care Quality at care provider BCOP (2 mins)

Treating essential caregivers as central to residents’ care by Janet Galloway, Head of Care Quality at care provider BCOP (1 min)

Can essential caregivers have access during outbreaks? by Vic Rayner, CEO of the National Care Forum (1 min)

Full webinar with above speakers, with more info on the role, tips and the benefits (54 mins)



Help us end isolation for care home residentsSupport “Gloria’s Law”

As the Ambassador for Rights for Residents, West End performer Ruthie Henshall is campaigning for “Gloria’s Law”, in memory of her mother who passed away this year, after witnessing her decline from the other side of a care home window.

If passed this would ensure every resident has the legally enforced right to the support of an essential visitor, who could support them in all circumstances.

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